Refund policy

RETURN AND REFUND POLICY

Last updated: September 9, 2026

Thank you for shopping with Shortfundly.

We want you to have a good experience with our products. Please read this Return and Refund Policy before placing an order.

1. RETURN ELIGIBILITY

Products may be eligible for return within [7/14] days of delivery, provided that:

• The product is unused and in its original condition.
• The product has not been damaged, altered, washed, or worn.
• The original packaging and tags, where applicable, are intact.
• Proof of purchase or valid order details are provided.

2. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect product, please contact Shortfundly within [48 hours/7 days] of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photos or videos showing the product and packaging

After reviewing the request, Shortfundly may offer a replacement, exchange, or refund, depending on the circumstances.

3. NON-RETURNABLE PRODUCTS

The following products are not eligible for return unless they are damaged, defective, or incorrectly delivered:

• Products that have been used, worn, washed, or altered
• Personalized or customized products
• Products specifically marked as non-returnable
• [Add any other non-returnable products, if applicable]

4. EXCHANGES

If a product is eligible for exchange, please contact us within [X] days of delivery.

Exchange availability is subject to product availability.

5. REFUNDS

Once an approved return is received and inspected, Shortfundly will notify you regarding the status of your refund.

If the refund is approved, it will be processed through the applicable payment method used for the order.

Refund processing times may vary depending on the payment provider or bank.

6. SHIPPING CHARGES

Original shipping charges are [refundable/non-refundable].

For products that are damaged, defective, or incorrectly delivered, Shortfundly will [provide/pay for] the applicable return shipping cost.

For customer-requested returns, return shipping charges may be the responsibility of the customer.

7. HOW TO REQUEST A RETURN OR REFUND

To request a return, exchange, or refund, please contact us using the details below.

Email: support.shortfundly@gmail.com
Phone: +91 93612 23155

Please include your order number and details of your request.

8. ORDER CANCELLATION

Orders may be cancelled before they are shipped.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return process.

9. POLICY CHANGES

Shortfundly reserves the right to update this Return and Refund Policy when necessary. Any changes will be published on this page.

10. CONTACT US

If you have any questions regarding returns, exchanges, or refunds, please contact us:

Shortfundly
Email: support.shortfundly@gmail.com
Phone: +91 93612 23155